Refund policy

Returning an unwanted item?

Original Condition Policy
Health, hygiene and our customers’ safety is important, so items that have been used, can’t be returned for refunds. We accept refunds for ONLY IF the package is unopened or there is damage and/or a manufacturing fault.

Please be sure about the item you want before making your purchase.

You have 14 days from the day of delivery to return an item to us for a refund. If you've returned your entire order back to us within 14 days of receiving your order. The refund will be issued to your original payment method. 

We aim to refund you within 14 days of receiving the returned item.

If you create a return for an item during the above timeframes but you can't return it to us for some reason within the same time period due to extenuating circumstances, please get in touch - but any refund will be at our discretion.

We don't accept returns for unwanted items after the relevant returns period above expires. If you try to make a return, we may elect to send it back to your default delivery address and ask you to cover the delivery costs.